Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The product arrived properly, the shipping was very fast. Bring well explained. Recommend the store.
Thank you so much! I liked the house very much, I'm delighted! Everything is very small, cute, pretty)
The goods arrived in 11 days. Everything is whole, without defects. For such a price is generally Super, because I bought a similar room almost 3 times more expensive, and good they are the same. Everyone is happy)
Good set. All parts are made qualitatively. Many small parts. The instruction is detailed. Glue in the kit is not. Bought as a gift so they have not yet collected. Purchase satisfied. The store sent quickly.
I just got it, it looks all cute, while I like it. It remains to assemble so that the lamp burns)
Well oochen beautiful!!!!!! Recommend
Everything came whole. Started collecting. I can't take it off.
I literally bought this like two weeks ago and it came so fast! The items included were accurate to what it said it would have. Very good service!
Totally recommended arrived in 11 days at my house! Shipping too fast and worth it
The parcel came very quickly! The box was heavily crumpled and one of the stars is all broken, there are such fragile details that the cardboard box does not keep everything intact. Also in the set there is no glue, and all parts are glued, buy In advance, the glue) applied it with toothpick, very convenient! The rest is all so cute and cool, that I today almost all the furniture was glued)) and all the papers are not stickers, they also need to be glued to the wall. How to finish-I will post a photo of the room) Thanks!!
Beauty has come! I'm waiting for when I will make a house) everything is quality and detailed. Waited a month.
As always equals the image and shipping very fast. He's a good store I recommend✨✨✨
Lovely little house.. Well packed and fast shipping.. I love it
i love that! thankyou so much!!
Not yet folded, but at first sight the content of the set is quality
It came in only 2 weeks intact! Already waiting to start collecting) Thank you very much!
The departure came very quickly, the box is badly crushed, but the inside of the detail was not damaged. Only the paper parts are broken, but I think I can fix it. In general-I recommend, the toy is wonderful, the store is good.
Everything has come. I haven't collected yet. We need to buy the glue. Definitely not a children's toy. The details are very small, the work will be almost jewelry. I liked everything
Ordered 12.06, order came 23.06. Delivery is very fast, packed well. The instruction is very detailed and understandable. To power need 2 Pinky batteries (AAA), when started to collect, they were not at home, and diodes could not check yet. In general, the set is excellent, as I will collect-I will complement the review.
literally just got my order and I’m super happy. Really well packed !!! I can’t wait to build this today :) highly recommend!!!
The package arrived without clutter. We'll see what this new activity gives.
Everything came perfectly and on-time! Seller was very helpful with my questions and responded quickly. I will definitely continue to purchase from the cutebee store!
The parcel came quickly. Inside everything is in place. The only thing that got hurt is the box itself.
Came as ad was missing only a little, more N made difference in assembly. Quite liked
One of the best items I have ever bought here. Done in 3 days. Very fast delivery.
Arrived super fast! 9 days from order date. packed very nicely. very recommended.
Is as described in the picture. Well packaged, with explanations in English. Divided by steps, for easy assembly. Clear instructions with pictures.
All right. All right. Instructions in English. Now to start arming
Everything comes very well packed, arrived at the right time, worth buying with them! 100% recommended
Ordered 12.03 received 19.03 store sent 13.03 This is mega fast delivery, I am in a vostroy from speed at all could get 18.03 but on time did not pick up the tube♀Delivery from Russia☑️ The courier called and delivered to the door the box is well packed, no defects, it was important because it took a gift☝Inside, all the parts like whole, there is no visible damage. In the kit there are no tools and glue. I already collected a similar rumbox so I can say that the glue will fit the moment of the gel, usually in such sets of glue similar to the smell and consistency on the glue. From the tools you may need a tweezers with a sharp bent spout (sold in sewing stores), scissors, a stationery knife, a ruler. The seller answered questions on time within his working schedule (it seems from 9:00 to 15:30 in Beijing time). When I issued the order it was said that the delivery is expected on March 22, but it came 4 days earlier, I'm happy, I asked the seller to pack quickly and better!!! All SD