We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The quality and craftsmanship of this beautiful dress is outstanding! I cannot wait for my daughter to wear it at her communion. Thank you so much!!!!
Wow. Just wow! I am blown away by the quality and beauty of this dress! The adjustable bow on the back is my favorite feature.
Fast shipping, great quality, and absolutely adorable! Looks just like the pictures! Perfect for the wedding my little girl will be in. Thank you!
The dress is beautiful, just like the picture! Perfect fit for my daughter and it shipped fast! Will definitely buy from again!
Great quality, quick delivery, and wonderful customer service! Even more beautiful in person!
And our very perfect and arrived very fast. 12 days.
My daughter screamed of joy and her father was stunned at how well it fit her and how it looked on her - detailed and well made thank you
Loved the dress, well made, size was perfect and Sweetava was great to work with. Would recomend
We are very happy with our dresses! So beautiful Fit soo well.
It's very nice the fabric the super good lace the perfect finish
I love it too beautiful and my daughter is happy. Its size super well. Predict wide.
Ava was great with providing details and communication was clear! The dress fits perfectly with my niece for my upcoming wedding!
Dress according to the picture
We ordered this for our flower girl pretty close to the wedding date so I was a little nervous we wouldn't get the dress in time since it is mailed from overseas. I communicated with the store who informed me the dress would be shipped by a certain date, they were exactly correct and we got the dress in time! It's absolutely beautiful! Thank you so much!! We love it and cannot wait to have pictures of our adorable flower girl in it!!
This was my second time ordering this dress for my daughter, in a different size for a different event. Everyone gave so many compliments on how adorable the dress is & we absolutely love it. Highly recommend!
My nieces are delighted with the beauty and quality of their flower girl dresses, to be worn at their cousin's wedding. The garments arrived in America speedily and we are very pleased with them. They are every bit as lovely as shown online. Thank you, Miss Ava , we will send a photo after the wedding later in the year.
This dress is sooo phenomenal! I'm literally speechless!!!! The picture online is gawjus of course but seeing this dress in real life is just EPIC!! The detail on this dress is beyond anything I've ever seen. If your like me and the hight Street shops are not doing it for you then this dress worth getting for your lil princess! If you want the Wow factor then yes, this dress is it!! Nothing beats this dress in my opinion! You want ULTIMATE, then get the ultimate rose gown! Trust me you will not be disappointed!! Thank you again ava.