We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very nice star. Need 3 finger batteries. Quality is excellent
Star liked, everything corresponds to the description, glows in different colors
Believe the reviews so cute, a shame you can't walk into a local store and find something so cute. Batteries are not included so to enjoy the full effect of the star and light make sure to get batteries.
Beautiful, soft, iridescent with flowers smoothly. Recommend
Very beautiful
Class. I order the second one. Seller recommend!
very soft, very beautiful.It took only 30 days to reach Pakistan. multiple colors
Классный ночник ,меняет цвета , на батарейках АА 3шт. Пришло где-то за 2-3 недели
Super cute
Took 1 month to deliver. Very cute pillow.
Delivery 2 months to Tashkent (Uzbekistan). The product corresponds to the description and photos. The only thing, I thought that they would be a little more size, because it turned out that they were smaller than a baby pillow. And the blue is brighter than in the photo, the photos look tender. you need to insert batteries and see whether they work or not. But my daughter and nephew liked it, so I recommend)) thanks to the store for the gift in the form of a bracelet)))
When you get out of the package, it looks better. Batteries did not insert, so I do not know how it glows. In general, very soft pillows, pleasant to the touch
Thank you store and fast delivery it is very excellent I loved it very much beautiful heart pillow and beautiful light
very cute !! and as pictured..it is smaller that I thought
Very cute. Works well double AA batteries
In appearance, not very large, of course, soft, cute. But check how to glow until I can, no batteries
Beautiful. No smell. Very soft. It took 3 months to get to Chile.
I really thought the ignition system was touch, it brings a button on and off, I find it n dangerous product for children. Comes for 3 batteries
Very pretty just need to put on batteries to see if it works
Love this guy. I have been scared of the dark since I was a kid. I wish they had these when I was younger. Got one now tho. It is so bright and so soft.
Delivery did not fail) packaging whole) pillows cool) glow-shimmering! The child is delighted! Thank you so much!
Nice pillows. Everything works.
A bit smaller than the two that I already had but you are just cute!
The package was delivered quickly and and safely. I still need to buy batteries to test if it works properly but so far everything looks good. No communication was needed.
Miracle pillow! My daughter is delighted! Thanks store
quality good, came to Slovakia after 30-35 days of ordering, nice to touch, light beautiful, came without battery
beautiful very soft and cute
Many cuddly. Beautiful colors. Offer gift store. Recommend 100%.
Product true to description. I arrive in Spain in days weeks, wrapped in sealed plastic bag. This cushion or plush with star signature has dimensions 30x30cm approximately. Stitching and embroidery is good, just like the zipper. Inside is a box for the installation of two 1,5v AA batteries. By the button printed on the star you can turn on and off the led lights. They are multicolor, leds that change their tone and color randomly over time. It works well, but you have to be careful with its use as internal cables are quite thin and could break. The fluffy or padding is fine. The fabric feel is very soft and does not loose lint. Light a lot, my daughter is delighted. It gives him a lot of security at night when he's in his bed. Batteries will last quite a while, but I recommend using rechargeable batteries. Very good value (<6 €). I recommend product and store.
Very good quality
Super my son is happy
This beautiful and appreciated for the gift placed on the wrist being a red rope with a fish.