Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Mięciutki, well made bunny :)
Bunny is nice. A little curves of the line and on the head of the pressed strips, I hope to straighten out. Delivery in record two weeks.
good
Beautiful. I just wish I would order the bigger one but anyway I hope it will make my friend's child happy
Cute, the trellis of the mended nizh ochikuvala, the daughter in the grip, loved the game.
Goods consistent with the description, good quality and very fast delivery. Recommend
Perfect. The packaged receives very fast. Looks great
The bunny is beautiful, was in love. It is very cute, is exactly as pictured, came very well packed and arrived in two weeks!!! Buy in store again <3
Order dotarło after 2 weeks. I am zaskoczona product quality. Very nice and comfortable material. There is no przykrych odors. Only for you I the fault it curves sewing material in several places. No less recommend warmly!
Great quality. Fast shipping. Definitely still zamówię.
Compliant product, exactly as in the picture
Super. Beautiful. Mięciutkie. Perfect. Fast Delivery 2 weeks. Kupiłam 30cm and 50cm. The picture you can see the difference. Toys are great. I am very glad. Recommend
Prześliczny, comfortable to hold bear❤
Product the same as the picture. Beautifully made I am very satisfied. Very fast delivery
Sehr schnelle Lieferung nach Deutschland und SO GUTE Qualität!!!!!! Danke!!
Bunny such as the description, material soft, pleasant to touch, no smell, recommend
Very satisfied!! Very good quality very mignion
Really nice rabbit , good quality, very fast shipping! Between just 8-15 days!
Fast smoothly :) mascot mięciutkia and nice touch. Recommend. Quickly and efficiently :) The Mascot soft and pleasant to the touch. AND recommend.
Super goods, very fast delivery and quality !! I warmly recommend
Great mascot, pleasant to touch fabric. Fast delivery for paczkomatu in 2 wks to PL.
The children are just delighted. And so am I! Hare quality, very pleasant to the touch. We have these sell 3 times more expensive
Very cool and soft. My child is 11 months old and he was very pleased with this toy
I love them both! Thank you so much.
Gorgeous Cudny soft toy. Good quality. Fast shipment. Recommend!!!
Very fast shipping. The toy is exactly like picture, very cute.
Przecudowny bunny. Soft, not have any smell. First time wypralam hand, quickly wysechł, with insert nothing to do happen. For some time buy bigger copy. Strongly recommended
Very soft and nyasny. Delivery 8 days to VRN. I advise everyone
Very fast shipping to Poland, cute soft toy :)