Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Impressive, all top quality. Really worth it! ! !
A great model. I am already very absorbing crafting.
Almost complete Kit to assemble a lovely and beautiful doll house, which seems to me to be more collection than to play with real dolls. Beware of the glue to take to mount it, for my part, I changed several times before finding one that was perfectly the case. Difficult to find because of the parts of fabric to assemble, glue that glues the fabric and this without leaving a trace and therefore stain. The rendering is bluffing. I put a good week to do it with the help of a well equipped handyman. Patience and meticulousness to have.
Great set. My daughter is 10 years old, independently slowly sticks and collects. In our set of glue was not, bought by yourself
All OK
Arrived fast, gift for Christmas. I will take time to give evaluation on the finished product
Perfect the kits are nickels, the only thing that is a shame is that there is no glue in the kiT.
Arrived quickly, short crumpled, I hope all the details are not torn and in the right quantity
Rapido y perfecto
The whole thing.
produto conforme anunciado. entrega super rápida, impressionante
Product as described. We'll enjoy it with my daughter. Recommend store and product
This set exceeded my expectations. It came quickly, very well packaged and the parts are good quality, instruction manual very understandable.
looking forward to building
The house is wonderful! We collect the whole family, I help my daughter with the connection of large parts. The rest she collects herself. The details are quality, they are going well, there is no glue in the kit, you need to buy it.
Nice
Exellent! Everything came fast enough. The box is a little crumpled, but inside everything is whole. Check the package yet could not, many details and little time :-)
Fast shipping. Complete set complete. Instruction in English, but there are many pictures in it and there should be no problems with the assembly. The store contact, quickly answers questions.
The house was received, all components seem to be in place. Inside, I did not find a running inspection of the damage, even the packaging did not crumble. Ordered from this store another house, we really liked it-the instruction is detailed, all the components are not a place to mess with it was pleasant. We hope that this House will be the same quality. Delivery to Stavropol Crane-3 weeks.
I came to Krasnodar region for 14 days) the store is good, always answered my sms) all came whole all in place. i recommend)))
Fast shipping
Very fast delivery
Fast delivery!