Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very satisfied with my purchase.
Perfect very well packaged fast delivery
As presented. Fast delivery.
Very good prodructo, it looks good quality, the colors same as in the photo and very similar to the rainbow of the Good os.
וואוו
Its what i toght it would be and its great . It arrived super fast
Great! Well packaged, everything came in perfect condition.
great quality, very well packed, arrived quickly.
I arrive in perfect condition to CHILE! Very well wrapped very carefully.
Everything is great! Bright colours no marks. Only thing is the paint is a little thin, you can feel the roughness of the timber, it’s not a thick coating like the Grimm’s ones. Still great though.
Kupiłam tęcze 12 PCs, like the picture :) recommend
Items appear great quality and as described in listing. Colours consistent between each item (purchased rainbow, peg dolls, semi circles and flat stacker). Items packaged exceptionally well and arrived safely. Shipping was a reasonable time frame. Would definitely purchase again.
Super happy with that product. Good quality, the wood is thick and the color are accurate. Recommend
recieved in good condition, thankyou
Awesome shipping speed and quality product for great price!
i love it. its beautiful and well finished
Consistent with the description, they would have colors more fit teczy
I am totally amazed by the quality of the products. I can’t wait for my daughter to open up her bday gift. The wooden people are the perfect size for little hands - and I don’t have to worry about them being a choking hazard. The paint job is also great!…As I was writing this review, my daughter spotted the toys - and is loving them already!
Product complies with zdjeciem and description. Beautiful saturated colors and super capacity fun. Expresowa shipping, happened within 10 days to Netherlands. Pack well secured, all wrapped in special pianke. Good contact with the store. Recommend!
beautiful colours. little thin, bit afraid that my 1 year old will break it but otherwise great product.
Absolutely perfect! Delivery 2months to Latvia. It's a present šo hope my 1 year old will love it
Everything is great, good quality, fast shipping, The same as a picture.
Great, exactly as I was looking for and exactly as advertised. Nice and bright colours. Definitely wooden. Recommend!
As advertised; slight imperfections in paint job but that’s expected for wood toys - measures about 11” in length as noted in photograph...appears sturdy, bought as gift so have not opened but otherwise satisfied
Very happy with this amazing product. High quality product with reasonable pricing. Shipping was quick. Highly recommend this store. My kiddo enjoys this wooden toy a lot. Thanks so much seller.
I got the planks for our pastel rainbow, so we can stack them up, like this. And my daughter loves it!
smooth wooden texture and good size to play for little kids
Really nice product. Fast shipping. I recommend this store!
Beautiful, my children will play very well and i'm glad.
Amazing! I already had the original Grimms rainbow, so I was a bit worried if it would fit. Turned out it fits perfectly! The colours are vibrant, the wood seems very sturdy and it's overall very well done. My 2,5 years old is over the moon!
Good quality product, as shown in the photo. It's come super fast!
Perfect! Very nice colors. Very well packaged.
Great! Like the pictures and description. Happy with my second purchase! I recommend!
good stuff high quality recommanded store very fast shipping from china to france rather less than 2 weeks
2 weken naar Nederland! Ziet er goed uit. Nog niet uitgepakt.